Course Features

Duration3 months
Skill LevelAdvanced

Seat:30 seat

Course Time:3 months

CCNA Voice

The CCNA (Cisco Certified Network Associate) Voice are the specialized professionals, oversees the function of voice technology. It authenticates skills in VoIP technologies such as IP PBX, IP telephony, call control, and voicemail solutions. This course aims to advance the skills of voice and unified communications professionals, such as voice administrators, engineers, and other experts, using the latest Cisco applications, equipment, and devices.

Course Requirement

  • 1CCNA Introduction
  • 2Cisco Unified Communications Overview
  • 3Voice essentials - Conceptual VOIP Overview
  • 4Cisco IP Phone features
  • 5Conferencing and Configuring Router Resources
  • 6UCS and Voice Training Overview
  • 7Call Flows in Cisco Unified manager
  • 8Cisco maintenance
  • 9Unity Connection Voice Messaging
  • 10CUCM Initial Set-up and tools
  • 11Enabling Telephony and Mobility
  • 12Cisco Unity Connections
  • 13End-User Interfaces
  • 14Monitoring the Cisco System
  • 15Troubleshooting - flow charts, unity voice mail systems