The CCNA (Cisco Certified Network Associate) Voice are the specialized professionals, oversees the function of voice technology. It authenticates skills in VoIP technologies such as IP PBX, IP telephony, call control, and voicemail solutions. This course aims to advance the skills of voice and unified communications professionals, such as voice administrators, engineers, and other experts, using the latest Cisco applications, equipment, and devices.
Course Module
1CCNA Introduction
2Cisco Unified Communications Overview
3Voice essentials - Conceptual VOIP Overview
4Cisco IP Phone features
5Conferencing and Configuring Router Resources
6UCS and Voice Training Overview
7Call Flows in Cisco Unified managers
8Cisco maintenance
9Unity Connection Voice Messaging
10CUCM Initial Set-up and tools
11Enabling Telephony and Mobility
12Cisco Unity Connections
13End-User Interfaces
14Monitoring the Cisco System
15Troubleshooting - flow charts, unity voice mail system
